Through your account, you can click on 'My data'. Here you can, for example, change your password or your phone number.

It's annoying when an advertiser doesn't respond to your message. Is there also a phone number in the ad? Then we recommend calling that number, as you'll get an answer faster. If the ad is from a company, you can easily find the full company details on the relevant company page. This includes: location, phone number, and email address. Is the ad from a private individual and there's no phone number listed? Then you can contact us, and we will try to reach the advertiser for you.

The moment you have finished your ad and click on 'Place ad' but the page does not respond, it may be that a mandatory input field has not been entered or the entered value is incorrect. Check if there are any empty mandatory input fields, or if you see red lines around an input field somewhere. If everything is filled in correctly and there is still no response, it is best to refresh the page completely. The system will then give an error message, but rest assured, the entered data will be neatly saved in a draft. Does refreshing not work? Then please contact us.

If you do not receive an email in both your inbox and your junk mail folder, it may be that you used an incorrect email address. Check your emails to see which address you used to create your account. Can't figure it out? Please contact us so we can help you.

If you have a new email address that you would like to link to your account, you can do so by contacting us.

To the right of the ad photo, you can find the advertiser's contact details. Often, a phone number is included. If you click on 'Show', the full number will appear.

When you establish good contact with an advertiser, it is actually useful to provide your phone number. This makes it easier to communicate with each other and allows you to make arrangements more quickly and efficiently.

You can change anything in your ad at any time. This includes: changing or adding photos, changing the price, adjusting the description, and thus also enabling and disabling the 'Bid' function.